Team Leader Level 3
ST0384
What is a Team Leader?​
A team leader is found in organisations where there is a need for first-line management and support for teams and senior management.
The broad purpose of this role is to provide leadership with operational and project responsibilities. Team leaders manage individuals, teams, or elements of a project, offering direction, instructions, and guidance to achieve set goals. They are vital for the smooth functioning of all departments within an organisation and are often responsible for ensuring that functions are correctly administered and maintained in line with legislation and the organisation’s procedures.
In their daily work, an employee in this occupation interacts with colleagues from various internal departments, including operations, human resources, finance, legal, IT, sales, and marketing. This role also involves interaction with external stakeholders such as customers, clients, and suppliers. It may include off-site and hybrid working.
An employee in this occupation is responsible for supporting, managing, and developing individuals; managing projects; planning and monitoring workloads and resources; delivering operational plans; resolving problems; and building relationships both internally and externally.
Funding Band
£5000
Duration
15 Months
Level
3
The End-Point Assessment Process
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Gateway – typically after 15 months on programme
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Met the requirements of minimum length on-programme learning
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Your employer agrees you are ready for end point assessment
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You have the English & maths qualifications required
End point assessment period is 3 months
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Presentation with Q&A
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Professional Discussion supported by portfolio of evidence
Grading Criteria
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Fail Criteria: Apprentices has not been able to demonstrate sufficient application of knowledge, skills and behaviours for the assessment methods.
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Pass Criteria: Apprentice has met the Pass criteria, for the knowledge, skills and behaviours of the assessment methods, has not been able to demonstrate sufficient for Distinction.
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Distinction Criteria: Apprentice has met the pass criteria for the knowledge, skills and behaviours and demonstrated sufficiently the distinction criteria.